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The second biggest irritation as many have mentioned is the constant disappearing of songs to the paid section. If I wanted to pay for music I would get a subscriptIon that had a bigger collection, just saying. I already am a Prime member paying 130$ a year. Such an infuriating dark pattern, especially when balancing a bawling kid on one hand and the fact that I have turned down the offer everyday for the last year should be indicative that I am not interested in buying.

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However I hate that every time I open the app the first thing I get is a full screen ad for Music Unlimited with a giant buy button and a teeny-tiny text to skip. This is one of the most used app on my phone, especially when I’m with my kids or driving and I quickly need to play one of the kids favorite tracks, it’s super convenient to just say “Alexa play lullabies” or “Alexa play frozen songs”. Love the Alexa integration, Hate the constant up selling of Music Unlimited See for the Privacy Policy and other terms applicable to your use of Amazon Music. You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. Your account will be charged for renewal within 24-hours before the end of each membership period at the rate of your selected plan. If you subscribe to Amazon Music Unlimited via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24-hours before the end of the then current membership period.

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Download your Playlists and Albums onto your Apple Watch and listen to them in Offline Mode when you're on the go.

Play from your library, top recommendations, or search for your favorite Artists and Albums.

Use your Apple Watch to stream Amazon Music directly or control playback on a compatible iOS device.

Access your favorite music and podcasts right from your wrist.

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Your Amazon purchases are stored for free in the Amazon cloud

Listen to music you’ve purchased from Amazon – MP3s or AutoRip CDs/Vinyl.

Move existing playlists from other music platforms to Amazon Music in a few quick steps.

Thousands of stations and top playlists.

Or listen to free streaming music, no credit card required:

Experience our fast-growing collection of spatial audio.

Shuffle play any artist, album, or playlist.

Discover new music and podcasts based on your likes.

The largest catalog of ad-free top podcasts.

Included with your Prime membership at no additional cost: Or, get unlimited access with Amazon Music Unlimited and play any song, anytime, anywhere. Prime members can enjoy all the music + top podcasts ad-free. Listen free to music and podcasts with ads-no credit card required.

If you select “I need more help,” you’ll be redirected to a chat feature.We're changing the way you discover and play the music you love.

Something else: Gifts & registries, Amazon Home Services (AHS), Amazon physical stores, Amazon Pharmacy, Tax exemption information, App suggestions, I need more help.

Kindle, Fire, Alexa or other Amazon devices: Fire Tablet, Echo & Alexa enabled Amazon devices, Kind E-reader, Fire TV Devices, Other Devices.

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Payment, charges or gift cards: Unknown or incorrect charges, Payment declined, Update payment methods, Shop with Points, Problem with a Gift Card, Amazon Credit Cards.Accessibility: Digital Services and Device Support or Something else like orders, accounts, payments, memberships, and more.Memberships, subscriptions or communications: Manage Memberships & subscriptions, Check messages from Amazon and sellers, Manage Rentals, Other Amazon account settings, Manage Subscribe & Save, Manage email and mail communications, Manage Amazon Household.Prime: Manage or cancel Prime membership, Set Prime renewal reminder, Prime Video, Amazon Fresh and Whole Foods, Update Payment Information, Share Prime benefits, or Amazon Music.eBooks, Prime Videos or Music: Kindle eBooks/Digital Content/Comics, Prime Video, Freevee, Amazon Music, Luna, Appstore for Android, Alexa Voice Services, Prime Gaming/Twitch Purchases, Amazon Games, Softwater/Video Games (Digital Downloads), Amazon Photos, Amazon Kids+, Audible.Login, address, security & privacy: Login and security, Addresses, Suspicious phone call, email or SMS received, Data Privacy Queries.Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with. A delivery, order or return: Your recent orders will be displayed.

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Then, the page will explain how to complete the task, resolve the issue, file a report, and more. Select a category, then select the item from that category that relates to your question or problem. Choose what you need help with from the options presented.