The admin who received the email, becomes the designated approver. The Azure AD Global Administrator receives a pending access request notification email from Microsoft. These steps describe a Microsoft initiated Customer Lockbox request, for Microsoft Fabric service. Once the Customer Lockbox request is made, it awaits customer's approval before access is granted. For example, in cases where remote desktop access to a customer's virtual machine is needed. When the request requires direct access to customer data, a Customer Lockbox request is initiated. For example, the approver might be the customer support lead or the DevOps Manager. Whether the requester is an isolated identity or using multi-factor authenticationīased on the JIT role, the request may also include an approval from internal Microsoft approvers. The request can come from the original support engineer, or from a different engineer.Īfter the access request is submitted, the JIT service evaluates the request, considering factors such as: In cases where the Microsoft engineer can't troubleshoot your issue by using standard tools, elevated permissions are requested using the Just-In-Time (JIT) access service. In the Administration tab, select Enabled. Go to Customer Lockbox for Microsoft Azure. To assign roles in Azure AD, see Assign Azure AD roles to users. To enable Customer Lockbox for Microsoft Fabric, you must be an Azure AD Global Administrator.

Enable Customer Lockbox for Microsoft Fabric Customer Lockbox can also be used when Microsoft identifies a problem, and a Microsoft-initiated event is opened to investigate the issue. Typically, Customer Lockbox is used to help Microsoft engineers troubleshoot a Microsoft Fabric service support request. In this article you'll learn how Customer Lockbox requests are initiated, tracked, and stored for later reviews and audits. Use Customer Lockbox for Microsoft Azure to control how Microsoft engineers access your data. Microsoft makes no warranties, expressed or implied, with respect to the information provided here. This information relates to a prerelease product that may be substantially modified before it's released. Microsoft Fabric is currently in PREVIEW.

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